Quite naturally, as your program matures, you will find more and more opportunities to leverage your CMDB repository.
All of the information is stored in a relational database, making access and data enablement easy. Furthermore, Samantha's
C#, Microsoft .NET application is extensible to provide custom workflow to support any of your process automation needs.
The product architecture requires custom workflow to be saved in predefined add-in directories, thus allowing the original codeset unchanged.
As new versions of SamanthaTM are released and installed, your custom workflow is not affected. Unlike other products, custom workflow
does not leave the base code where it can no longer be upgraded.