Quite naturally, as your program matures, you will find more and more opportunities to leverage your CMDB repository.

All of the information is stored in a relational database, making access and data enablement easy. Furthermore, Samantha's C#, Microsoft .NET application is extensible to provide custom workflow to support any of your process automation needs.

The product architecture requires custom workflow to be saved in predefined add-in directories, thus allowing the original codeset unchanged. As new versions of Samantha^TM are released and installed, your custom workflow is not affected. Unlike other products, custom workflow does not leave the base code where it can no longer be upgraded.