ITIL V3 defines a Configuration Management System (CMS) - your overall collection of configuration and service management tools. Seldom can you
expect that one tool will have it all.
Instead, a best practice is to integrate your CMDB with data from other authoritative repositories. This approach saves money and allows
you to use 'best of breed' tools for specialized situations.
Netwatch Solutions has integration modules available and under development for:
- LANDesk
- Numara Footprints
- Microsoft SCCM
- Microsoft SCOM
- Solarwinds Orion
- Idera SQL Compliance Manager
- What's Up Gold
- Frontrange HEAT
- Numara TrackIT
- BMC Remedy
As your program matures, natural integration points will occur with other business processes and networked devices / instrumentation.
- Procurement
- Event Management
- Service Desk
- Asset Management
- Electronic Instrumentation
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