Customization & Integration: No two organizations are alike, and companies often have complementary network system management packages. Rather than waste money on duplicative solutions, Net Watch Solutions recommends a customized, niche approach. Service management fits in the upper-tier of network management tools. Customization allows your service management program to fit your existing processes and tools.

Data Loading: Generally, you already have data on your assets in spreadsheets, databases, or embedded in other application products. Data accuracy is improved by automatically transferring your data between applications, rather than attempt a tedious manual data entry. However, the job to normalize your various datasets is not trivial. Why do it alone when you have experienced support resources available to assist.

Report Creation: Cost savings come from the various reports on your assets. These on-screen or printed reports help show the business value of your efforts – for example, applications in use by customer group, system assets in use by customer groups, lease payments on unused equipment, excess maintenance agreements, idle system resources, technology refresh candidates, accurate asset information for property tax reductions, accurate depreciation information for income tax reductions, no name just a few. Likewise, performance metrics are vital to reducing administration costs. However, to get the most value, all of these reports should be customized to meet your needs. You can do it yourself, or let Net Watch Solutions quickly create reports on-site or from off-site locations.

Workflow Development: You really leverage your investment when you implement powerful workflow techniques. These send automated alerts, allow for approvals on staff work efforts, and improve the process how you support your assets. Use of workflow also helps validate your system and keeps the data accurate. Using Net Watch Solutions and their partners to build custom workflow lets you benefit from utility libraries proven in other business settings.

Installation: The System Asset Management System^TM can operate on a stand-alone server, a virtual server, or become integrated in your existing environment. Either way, vendor-provided application installation services are one option you have available. This service gives you the option for a faster implementation and a quicker ROI.

EDI / API Integration: The highest level of integration builds the application links for your existing applications to not only transfer data, but to also drive compatible workflows. For instance, down-time alerts from the network management system could spawn asset management routines that identify the affected customers. Integration could allow disposed assets to automatically update the financial system to reduce taxes and keep the fixed asset list accurate.

Product Support: Software support, training and maintenance agreements are available to ensure your staff is well equipped to use the System Asset Management System^TM to its fullest.