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We help ensure customer success in infrastructure management with top-notch,
professional product services. Rather than leave you stranded, Net Watch
Solutions and their alliance partners are ready to help.
Application Installation: The System Asset Management SystemTM can
operate on a stand-alone server, or become integrated in your existing
environment. Either way, vendor-provided application installation
services are one option you have available. This service gives you the
option for a faster implementation and a quicker ROI.
Application Customization: No two organizations are alike, and
companies often have complementary network system management packages.
Rather than waste money on duplicative solutions, Net Watch Solutions
recommends a customized, niche approach. Asset management fits in the
upper-tier of network management tools. Customization allows your asset
program to fit your existing mature processes and tools.
Data Loading: Generally, you already have data on your assets in
spreadsheets, databases, or embedded in other application products. Data
accuracy is improved by automatically transferring your data between
applications, rather than attempt a tedious manual data entry. However,
the job to normalize your various datasets is not trivial. Why do it
alone when you have experienced support resources available to assist.
Report Creation: Cost savings come from the various reports on your
assets. These on-screen or printed reports help show the business value
of your efforts – for example, applications in use by customer group,
system assets in use by customer groups, lease payments on unused
equipment, excess maintenance agreements, idle system resources,
technology refresh candidates, accurate asset information for property
tax reductions, accurate depreciation information for income tax
reductions, no name just a few. Likewise, performance metrics are vital
to reducing administration costs. However, to get the most value, all of
these reports should be customized to meet your needs. You can do it
yourself, or let Net Watch Solutions quickly create reports on-site or
from off-site locations.
Workflow Development: You really leverage your investment when you
implement powerful workflow techniques. These send automated alerts,
allow for approvals on staff work efforts, and improve the process how
you support your assets. Use of workflow also helps validate your system
and keeps the data accurate. Using Net Watch Solutions and their
partners to build custom workflow lets you benefit from utility
libraries proven in other business settings.
EDI / API Integration: The highest level of integration builds the
application links for your existing applications to not only transfer
data, but to also drive compatible workflows. For instance, down-time
alerts from the network management system could spawn asset management
routines that identify the affected customers. Integration could allow
disposed assets to automatically update the financial system to reduce
taxes and keep the fixed asset list accurate.
Product Support: Software support, training and maintenance agreements
are available to ensure your staff is well equipped to use the System
Asset Management SystemTM to its fullest.
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