We have competencies with IT Service Management, plus complementary offerings that enhance the quality and value that IT organizations
deliver to their customers.
Our specialty is to get in and get out quick, with quantifiable savings left in your hands. We are skilled
at identifying the areas for opportunity, delivering proven solutions, and leaving you with a platform for
IT Service Management
Operational Maturity Assessments
IT Operations Management Tool support
BIA and Disaster Recovery Planning
Governance and Compliance Programs
The path to a "service management posture" for organizations is varied. It can occur under a single, successful planned
event or through evolution from prior implementations and project realignments.
The "planned event" may be over a multi-month
or multi-year horizon; or the evolution may take months to years to achieve. However, best results occur when an implementation
strategy is conceived which incorporates tools, a breadth of physical and logical assets, but more importantly, includes the process
changes that the organization must adopt to be successful.
We can show you how.